FAQ
Getting to Know Us Better – Your Questions, Answered.
We understand that planning an interior space comes with many questions, from material selection and design concepts to project planning, costs, and installation. To help make your journey easier, we are preparing a dedicated FAQ section to provide clear and helpful answers, helping you better understand our company's background, services provided, design solutions and etc.
A. Getting started with Archicraft
How do I start a project with Archicraft?
Start by contacting Archicraft to share your property details, requirements and expectations. The team can then discuss the project scope, arrange a meeting or site visit where appropriate, and explain the next steps for design development and budgeting. A clear brief at the beginning helps both sides assess whether the project is a good fit.
What information should I prepare before contacting Archicraft?
B. About Archicraft & Design approach
What does Archicraft do?
Archicraft Design Sdn. Bhd. (Archicraft) provides interior design and renovation-related services, bringing design planning and project execution considerations together. We work to shape spaces around each client’s lifestyle, aesthetic preferences, practical needs and budget. Rather than starting with a fixed look, we begin by understanding the property and what the client wants the space to achieve.
What type of interior design styles is Archicraft good at?
Why Archicraft portfolio and design styles features most of the highly customized style?
I do not know what interior design style I like. Can Archicraft help me decide?
I already have my own design ideas. Will Archicraft simply agree with everything I request?
Why does every Archicraft project feature a distinct, unique aesthetic rather than a single signature look?
C. Cost, Quotation & Budget
Is hiring an interior design company more expensive than hiring a contractor directly?
Not necessarily; it depends on the scope, level of design development, materials, project coordination and services included. A lower initial quotation may cover a narrower scope or leave more decisions and coordination to the homeowner. When comparing prices, look beyond the final number and check the drawings, specifications, inclusions, exclusions, supervision and after-sales arrangements. The best comparison is between quotations covering the same scope and standard. An established interior design company like Archicraft is equipped with formal design qualifications and technical knowledge that goes far beyond a standard renovation contractor, ensuring clients receive a fully comprehensive and professional service from start to finish.
Can I get my renovation done with high quality (Good), at a low price (Cheap), and finished quickly (Fast)?
How much does it cost to renovate a terrace house, semi-D or bungalow in Malaysia?
Can Archicraft give me an immediate and accurate renovation quotation?
Why might there be a cost adjustment after the final design is completed?
How does Archicraft prevent hidden costs or unexpected price increases?
Can the renovation quotation change after I approve it?
What should I compare when reviewing quotations from different interior designers or contractors?
D. Experience, qualifications & professional capability
What qualifications and experience does the Archicraft have?
Archicraft’s team having formal interior design qualifications, alongside the founding directors' backgrounds in architectural design, Interior design, building technology and building construction management. With over 13 years of experience gained within structured working environments in Singapore, our leadership brings a comprehensive perspective to design intent, technical coordination, and construction requirements—delivering a level of expertise that conventional design studios cannot match.
Is Archicraft a CIDB-registered company?
Why are there so many interior design companies in the market?
Why did Archicraft’s founders return from Singapore to build the business in Malaysia?
What makes Archicraft the preferred choice for discerning clients with high expectations?
E. Project process, timeline & site management
How long does an interior design and renovation project usually take?
Based on Archicraft’s current planning outline, the design stage typically takes around one to two months, while the construction stage typically takes around three to six months. These are general estimates, not guaranteed completion periods. The actual timeline depends on property size, design complexity, approval requirements, material lead times, site conditions and the speed of client decisions.
What happens during the interior design stage?
Will Archicraft visit my property before preparing a detailed quotation?
Who manages the renovation site and coordinates the work?
What happens if unexpected problems are discovered during renovation?
How do I know the materials provided are the same as the ones I selected?
F. Quality, Materials, Defects & After-sales support
What are the ranges & qualities of materials does Archicraft provide?
Archicraft works with a diverse spectrum of material ranges tailored to suit various project budgets and design requirements. For instance, our material selections span different origins, grades, finishes, and price points. Rather than relying on broad geographic labels (such as "Made in Italy" or "Made in China"), we focus on finding the optimal balance for each selection which weighing functional performance, iconic aesthetic appeal, and everyday practical necessities. This ensures that every material chosen serves both the visual narrative of your design and the durability required for daily living.
Can I choose my own materials, laminates, hardware and other finishes?
What happens if I find defects after handover?
How long is the warranty provided by Archicraft?
Will Archicraft still exist after the completion?













